Privacy Policy

1. Information We Collect

When you use fivesync.online, we collect the following information:

• Discord Account Information: Your Discord user ID, username, avatar, and email address (if provided during OAuth)
• Server Information: Discord server (guild) IDs, names, icons, and your permissions within those servers
• Configuration Data: Settings you configure through our dashboard (welcome messages, ticket panels, commands, etc.)
• Usage Data: Logs of interactions with our bot and dashboard for debugging and improvement purposes

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our Discord bot services
• Authenticate you and manage your dashboard access
• Store and apply your server configurations
• Improve our services and develop new features
• Communicate with you about service updates or issues
• Ensure security and prevent abuse

3. Data Storage and Security

Your data is stored securely in our database. We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• With Discord, as required to provide bot functionality
• When required by law or to protect our legal rights
• With service providers who assist in operating our services (e.g., hosting providers)

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you remove our bot from your server or delete your account, we will delete associated configuration data within 30 days.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing

To exercise these rights, contact us at contact@fivesync.online

7. Cookies

We use cookies to maintain your login session and improve your experience. By using our services, you consent to our use of cookies.

8. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@fivesync.online
Discord: https://discord.gg/fivesync